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Overall
5 Star Overall Rating
7/18/22
Joseph Marso, Grand Marais, MN
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Overall
5 Star Overall Rating
6/18/22
Gerald Stark, Wrenshall, MN
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Overall
5 Star Overall Rating
5/27/20
Lisa Johnson, Hillman, MN
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Overall
5 Star Overall Rating
4/27/20
Mark Johnson, Hillman, MINNESOTA
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Overall
5 Star Overall Rating
4/23/20
August 30, 2017 ·
These guys are fantastic! I bought my Nitro ZV21 from Jay a few years back, based on the recommendation of other satisfied customers. They rigged my boat beautifully and have been there to help me with a few warranty issues that I had early on. Last weekend my bow trolling motor failed - of course just after the warranty expired. I was looking at a big expense to replace this unit. Jay went to bat for me, made some calls, and within 48 hours he messaged me that my motor will be replaced. I was told from other customers that these guys stand by you from the time you buy your boat and for as long as you own it. Excellent customer service is not easy to find these days but Westres does it right! Thank you Jay and thank you Westre's. When it's time to upgrade again, my next boat will be purchased from you!!!!!!!! Good fishing!!!!!
March 29, 2018 ·
Excellent service, great people to work with. I can't wait to go get my pontoon out of storage.
November 14, 2016 ·
I bought a new Aluma Craft boat and motor from Jason. The 70 H.P. was a good match for the boat, neither under or over powered. I was real pleased with how the boat handled the waves on Lake Mille lacs.
The buying experience went very well. I did not feel pressured to buy right on the spot like some other buying experiences have been.
Jason explained all the available options and let me decide what I wanted. I am glad I bought the I-Pilot trolling motor. I know guys who paid a lot more for it at some "big box stores".
Jason was very helpful when I came to pick up the boat, explaining how everything worked. Jason was very personable.
Once again , I appreciate the "low key" atmosphere at Westre's Marine. Spending money can be fun.
January 30, 2015 ·
Special thanks to Dan and Jason on our purchase of the Tracker Pontoon. Just what I wanted.
June 18, 2014 ·
A+ Service. Great team
Scott Reiter
10 weeks ago
Awesome place to be!! They treat you like family here, i will definitely keep coming back here!!❤
kmartinsonmd
15 weeks ago
I recently needed a motor replaced in my boat. I have a 21’ Larson with a 5.0 L Volvo Penta I/O motor. I was able to find a replacement motor and went to Westre’s to get an estimate to swap out the motors. They recommended I also replace the impeller while the motor is out along with the expected fluid changes. They reviewed the numbers on the replacement I found to make sure it was the correct engine, kept me posted as to the progress of my replacement, and completed the swap ahead of schedule. The final bill was actually less than what I was quoted. This has never happened to me before. Ever. You can give a company 5 stars for the work but to be accurate in estimating the work they are doing is something not often seen. Thank you to Craig, Shane, Jason, and the rest of the crew at Westre’s.
Kim H
20 weeks ago
We really appreciated everything our salesmen Mitch did for us when we purchased our Nitro. He was very friendly, informative & helpful.
Justin Griffin
21 weeks ago
Great salesmen and polite staff... will recommend this place to all
Joshua Carpenter
33 weeks ago
Awesome Service Each & Every Time!!!
07/30/2020
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Eric HolmvigI just wanted to comment and say thank you to Mitch, Michelle and Jerry!!! Also to everyone else as well. The team there is awesome, during a trying time we are in, they ordered parts, stayed late to sign me out on a Saturday, installed everything and ran into a snag with a part, they got it in and even DELIVERED the boat to my place of work. Talk about going the extra mile. I would highly recommend Mitch and team!!
07/19/2020
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Lindsey robideauThe Westre's are the best!!! They have been helpful with everything from finding the right boat to helping with how to trim and drive with the motor in the right position. They have been there to answer any question and always willing to fix any issues we think we have! I will always refer everyone to them for their boat and pontoon needs! Everyone in the shop and on the floor have been amazing!
07/16/2020
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Tricia GI did not personally buy a boat from Westre but if I buy a second boat some day I will definitely go here. Salesperson MARK has been wonderful communicating back and forth with me about all things boat. We are really excited about our new Barletta Pontoon after reading about the company and Westre's Marine is one of their dealers. If you live nearby....go to Westre's Marine.
07/12/2020
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Wyatt AtchisonVery friendly and helpful group of guys definitely worth checking out if you are in the area
07/11/2020
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Justin RobideauCould not have asked for a better experience buying our new pontoon, great people excellent customer service. Can't wait to deal with westries again in the future.
10/27/2020
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Bryant DAwesome experience. Mark was very helpful with all my questions. Super proactive in scheduling the work. Fast turnaround. A+.
09/30/2020
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Neil BolstadMitch and the team at Westre's Marine and sport did a great job on hooking me up with a boat. Their price was so good I drove 3.5 hours up there to pick it up. I would highly recommend.
09/22/2020
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Tami Lindahl GroehlerWe were in the market for a boat, met with Mark Voigt and told him what we were looking for and he set us up with the Alumacraft Competitor 185! Such an upgrade from our previous boat. Jerry in finance was also great to work with! Great customer experience! Highly recommend!
08/28/2020
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Erik FaueSo happy with my experience here! Mitch was awesome to work with. He his very knowledgeable and helpful! I am a customer for life. Thank you for my new alumacraft!
08/08/2020
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Jessica MeyerAmazing customer service! Thank you so much Jason and the rest of the team at Westre's! We look forward to many years of memories in our new Firebrand fish house.
08/08/2020
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Jessica MeyerJason, Michelle and the team at Westre's rock! They were able to set us up with this Firebrand fish house and get us all extras we wanted! Highly recommend!
08/07/2020
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Cory NielsenThanks to the crew at Westre’s - especially Mitch and Michelle! They took the time to listen to what we wanted and helped us with suggestions along the way. Couldn’t be happier with the boat and the people who helped us with the purchase.
04/25/2020
Google
Arthur S.I’ll start off by saying that although our buying experience wasn’t entirely without issue, in the end, Westre’s Marine ultimately did what I’d expect a reputable dealer to do: makes things right as best they can. We bought a bought a used Tracker Tundra from Westre’s Marine in late July of last year. Email communication was prompt and we made an appointment to see the boat along with a few others in the area (we’re from the metro). The salesperson was friendly, knowledgeable, and accommodating. After a week, we decided to look at it again and test as many things out as possible. We negotiated a few fixes and some upgrades (great deal on a trolling motor) and decided to go ahead with the purchase. Upon pickup, the boat was well-detailed and they took the time to go over the work done and upgrades. On the drive home, we noticed that the surge brakes were rough. After inspection, the brake lines were faulty and the actuator itself was pretty much toast. We went through the process of replacing all the parts to get it back in working order. Finally able to get the boat on the water, we noticed the 115 Merc Optimax outboard was struggling under load (we tested it with a flusher and it operated fine). Unable to run the main engine, we took it back to Westre’s and found out more work had to be done. It took about two weeks to get the parts needed and to do the install. Since there wasn’t a warranty with the boat, we figured we might be responsible for the work done on the motor which wasn’t entirely unreasonable. However, in our defense, we most likely would not have purchased a boat that didn’t have a fully-functioning outboard or at the very least, would’ve negotiated a price to fix it. When we did come back to pick up the boat, we had a conversation with one of the managers there and relayed our experience. We ultimately came to an agreement where we’d cover the labor costs and they would cover the parts which we felt was a fair compromise. So why a five-star review after buying a boat that you had to put another $1k into and ultimately couldn’t fish for over a month after purchase? Because we’re human, we make mistakes, and we overlook things. I myself have been in customer service and management for most of my career to understand what it takes to run a business. Should I have requested a water-test? Probably. Could Westre’s have done a better job inspecting the boat before taking it in on a trade? Maybe. I highly doubt they truly knew the issue of the outboard since you’d have to expect a buyer to come rolling back in when he or she finds out the boat doesn’t run. Ultimately though, they made things right. Look, it’s a family-run business with a great reputation and we weren’t going to raise hell with good people over a few hundred bucks. We’ve bought enough boats to know that things like this come up and you just have to deal with it rather than complain. Every person we dealt with was first class, honest, and willing to help. That’s all you can really ask. Customer satisfaction is often built off speed and pricing. Customer loyalty, however, is often paved through adversity. I’m sure our experience would’ve turned off some individuals from dealing with Westre’s again, but we even went as far as to store the boat with them this past winter because the vast majority of our experience was positive. The boat rigging they did and the outboard repair was done very well to the point where I’d be confident in having them do any future work on our boat. Would I do business with Westre’s again? I absolutely plan on it. Would I recommend them to others? I already have. We’ve dealt with enough boat dealers in our time to know a good one from a bad one. With that being said, I can honestly say that Westre’s Marine is one of the best ones out there. Thank you for a great boat and a five-star experience! -Arthur
05/28/2020
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Shari ErdmanWe bought a NEW pontoon at Westre's Marine in early May. Great sales experience with Mitch Brown. Recently, we had some minor problems with our ignition switch. We called them this morning to discuss the issue as we are over an hour away from Westre's Marine. They came to our home same day, in the morning ... and fixed the ignition problem. I am SOOO impressed with their service and the people that work there. We will definitely go back to Westre's Marine.
6/01/2020
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George Raymond KarvelJason and his staff always make a special effort to treat their customers as friends; that is with respect, courtesy and fairness whether buying a new boat rig, servicing your motor or correcting a problem. I recommend Westre's Marine to all my boating friends. Five Stars!!
06/05/2020
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Sarah KlemzMitch was so great to work with! He answered all of our questions and made the process of buying our 1st family boat so great! So happy we decided to go to Westre's! We will for sure be a lifetime customer!
06/16/2020
Google
Mark VoigtAbsolutely the most friendly boat dealer in town! Westres made the ordering process for a custom boat an easy and stress free process and they have provided exceptional post-delivery service! - I am editing my post, as their customer service and entire team was so great I decided to buy another Tritoon and a Firebrand Fish house/RV. I worked with Mitch and not only did he help me find what I needed, but he worked hard to provide the best post delivery help and he provided exceptional service! My family loves the Barletta and Firebrand. Thanks!
06/30/2020
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Ryan Gubrud Mitch was awesome to work with did not treat any question like it was a dumb question at all. The hole team is great.
06/25/2020
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Samuel Carson Hovda Great staff that is friendly and accommodating. They work with great venders who stand behind their products.
12/16/2019
Google
kmartinsonmd I recently needed a motor replaced in my boat. I have a 21’ Larson with a 5.0 L Volvo Penta I/O motor. I was able to find a replacement motor and went to Westre’s to get an estimate to swap out the motors. They recommended I also replace the impeller while the motor is out along with the expected fluid changes. They reviewed the numbers on the replacement I found to make sure it was the correct engine, kept me posted as to the progress of my replacement, and completed the swap ahead of schedule. The final bill was actually less than what I was quoted. This has never happened to me before. Ever. You can give a company 5 stars for the work but to be accurate in estimating the work they are doing is something not often seen. Thank you to Craig, Shane, Jason, and the rest of the crew at Westre’s.
01/23/2020
Google
Scott Reiter Awesome place to be!! They treat you like family here, i will definitely keep coming back here!!❤
11/12/2019
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Kim H We really appreciated everything our salesmen Mitch did for us when we purchased our Nitro. He was very friendly, informative & helpful.
11/08/2019
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Justin Griffin Great salesmen and polite staff... will recommend this place to all
10/04/2019
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James Wilson Had a good experience here
10/02/2019
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Kerry Peterson I love boating and of course with boating there's often lots of in order to keep things running correctly. I really appreciate the help of Shane in the parts department and Carl in the service department to assist me in keeping my Mercruiser powered boats running!
Westre's did a excellent job servicing my DF 200 Suzuki 4 stroke. In addition to their service technician pinpointing the problem with the oil usage, the customer service department was quick in taking and returning phone messages. Prompt communication is a big deal, especially when you have a boat in Minnesota with a short summer season. Westre's serviced my engine from beginning to end in less than a week, when "other" dealers would not even return a phone call or email. Thank you Rob and Carl for getting the problem solved and me back on the water.